CANCELLATIONS & REFUNDS

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Refunds:

You may return an item only in case of a technical issues within 7 days of its arrival. 

We offer a 10 days,100% Money Back Guarantee on all products only in case of defective products.

Later than 10 days, we normally do not refund. However if we do offer a refund in exceptional cases, a re-stocking fee may apply. We pay certain charges to payment gateway and towards shipping and re-selling the product which we need to recover. These may vary from 15% to 90% depending on when the return is received.

If the product is being sent back for a refund, please return it in the original box with accessories. Any accessories missing will be deducted from the total amount paid. Please Send it back using a regular mail shipping service such as your national mail courier. We will wait upon the arrival of the product before refunding the purchase. You are responsible for the shipping cost when shipping the product back to us.

In the event that a refund is issued over the 30 day time frame, the restocking fee will apply to the current value of the item excluding the shipping fees.

For repair/replacement:

For replacement, securely pack and seal the return merchandise in the appropriate box given . 

For repairs, ship the device without the accessories and without the original box. Securely pack and seal the return merchandise in an appropriate box or envelope, and send it back to us. 

**When we ship back your product, we ship it via regular mail. We can ship it back by Express shipping at your request, you will need to pay the difference between the express shipping and the regular mail shipping.**
 

Missing accessories:

Packages are checked thoroughly before they are shipped out. An item checklist is performed to ensure that the orders are complete. If ever an item is missing, please notify us within 24 hours of the package arrival with a photo picture of the box content. We will proceed to send you the missing item back.

Need to return/Exchange – Few points to remember:

Make sure you mention the Following Details in the Email:

1.  Name

2. Order Number

3. Exchange Tee Name and Size

4. Reason for Exchange/Size

5. In case of Refund.Please Mention Reason for Refund. Bank Account Number, IFSC CODE & Account Holder’s Name.